Privacy policy

Privacy Policy for Merci Garments

This Privacy Policy describes how Merci Garments ("we", "us", or "our") collects, uses, and shares your personal information when you use our website (www.mercigarments.com) or make a purchase.

1. What Information We Collect

We collect:

  • Contact details (name, email, address, phone)

  • Payment information (processed securely via Shopify Payments)

  • Order history and preferences

  • Device/browser data (IP address, cookies)

  • Customer service communications

2. How We Use Your Information

To:

  • Process and fulfill orders

  • Provide customer support

  • Improve our products/services

  • Send marketing emails (you can unsubscribe anytime)

  • Prevent fraud and comply with laws

3. Sharing Your Information

We may share with:

  • Shipping carriers (USPS, FedEx, etc.)

  • Payment processors

  • Service providers helping our business

  • When required by law

4. Your Rights

You can:

  • Access/update your account information

  • Opt-out of marketing emails

  • Request data deletion (where applicable)

  • Disable cookies in browser settings

5. Data Security

We implement security measures but cannot guarantee absolute security. We retain data only as long as necessary.

6. Changes to This Policy

We may update this policy - the current version will always be posted here with the "Last Updated" date.

7. Contact Us

For privacy questions:
Email: mercinewyork@outlook.com

This policy complies with applicable US privacy laws including CCPA and New York SHIELD Act.