Terms of service

Terms of Service

Business Name: Merci Garments LLC
Website: https://mercigarments.com

These Terms of Service outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms.

1. Business Registration & Compliance

Merci Garments is a Limited Liability Company legally registered in the State of New York. We operate in full compliance with New York State consumer protection laws, including proper disclosure of business policies, return rights, and product guarantees.

2. Use of Our Site

You must be at least 18 years of age (or under supervision of a legal guardian) to use our website. You agree not to use our site or products for any unlawful purpose or to violate any laws in your jurisdiction.

3. Orders & Payments

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • Prices, products, and availability are subject to change without notice.

  • Order processing begins once payment is successfully received and verified.

  • If any item is unavailable or discontinued, we will notify you by email or refund the purchase amount.

4. Shipping

We offer domestic and international shipping. Estimated delivery times are not guaranteed. Merci Garments is not responsible for shipping delays caused by carriers, customs, weather, or incorrect addresses.

5. Return & Exchange Policy

Please refer to our Return Policy for complete information. Certain items — including custom, intimate, and final sale items — are non-returnable as disclosed on their product pages and during checkout. This is in accordance with New York General Business Law § 218-a.

6. Non-Returnable Items

The following are not eligible for return or exchange:

  • Undergarments (e.g., briefs, boxers, bodysuits)

  • Worn or washed clothing

  • Face masks and protective wear

  • Custom, made-to-order, or personalized apparel

  • Final sale or clearance items

  • Items marked “non-returnable” in the product description

7. Intellectual Property

All content, logos, designs, graphics, and product images are the intellectual property of Merci Garments. Unauthorized use or duplication is strictly prohibited.

8. Limitation of Liability

Merci Garments shall not be liable for any indirect or consequential damages from use of our products or services. Products are sold “as is” unless otherwise stated.

9. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes will be handled by the courts located in New York County, NY.

10. Privacy Policy

Your use of our site is also governed by our Privacy Policy. We take data protection seriously and comply with all relevant New York and U.S. data privacy regulations.

11. Changes to These Terms

We may update these Terms of Service at any time. The most current version will always be available on this page with the effective date. Continued use of the website indicates acceptance of any updates.

12. Contact Us

If you have any questions or concerns, please reach out:
Email: mercinewyork@outlook.com